1. Information We Collect
1.1 Personal Information: When you sign up for our Platform, we may collect certain personal information from you, including but not limited to your name, email address, postal address, phone number, and payment information through our third-party payment processor, Stripe. We may also collect any additional information you provide while creating your account or using our services.
1.2 Usage Information: We may automatically collect certain usage information and technical data, such as your IP address, browser type, device information, usage patterns, and referral source, when you access our Platform. This information is collected anonymously and is used to improve our services, analyze trends, and administer our Platform.
2. Use of Information
2.1. We use your personal information to provide and improve our services, process transactions, verify your identity, communicate with you, and fulfill your requests.
2.2. We may use your personal information to send you promotional and marketing communications. If you no longer wish to receive these communications, you may opt-out by following the unsubscribe instructions provided in the communication.
2.3. We may use aggregated and anonymized data for analytical purposes and to improve our services. This data does not identify individual users.
3. Disclosure of Information
3.1. We may share your information with trusted third-party service providers who assist us in operating our Platform, conducting our business, and servicing you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
3.2. We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Platform, or (d) protect the personal safety of users of the Platform or the public.
We prioritize the security of your personal information and use commercially reasonable measures to protect it against unauthorized access, loss, misuse, and alteration. However, please be aware that no security measures can guarantee absolute protection.
5. Transaction Fees and Platform Fees
When users engage in transactions through our Platform, we may collect transaction fees and platform fees. These fees are governed by our separate Terms of Service and Billing Agreement.
6. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any information to them.
7. Children’s Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately, and we will promptly remove the information from our records.
9. Contact Information
Last updated: 18/10/2023